Return & Exchanges Policy

Return & Exchanges

Majority of our products are handcrafted by traditional craft persons in India, resulting in each product being unique and slightly different from each other.

An irregular weave or print or a stitch should not be taken as a defect as handcrafted products will not show consistent uniformity like a machine-made product. Handloom, by definition, means a glorious uncertainty when it comes to uniformity.

Despite these variables, at Mriganavi, we stand behind the quality of our products and we allow exchange/ return/ refund (for eligible product categories) if you are not satisfied with your purchase for any reason.

The exchange, return & refund policies mentioned below are applicable only on Domestic Orders placed online through our official website (www.mriganavi.com) and not applicable for products bought at offline stores or on any third-party platforms.

Mriganavi accepts exchange/ Return or Refund of item(s) within 7 days of delivery on a case to case basis.

At Mriganavi, we have 7 days exchange policy, if you choose to exchange the item for receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, all exchanges are subject to stock availability.

You can call us at +91 98360 61638 on weekdays i.e. Mon-Fri between 11am and 6pm or e-mail us at support@mriganavi.com within 7 days from the date of delivery to book an exchange/ return/ refund request.